Campus wide, COVID-19

ÎçÒ¹¿ì²¥ announces COVID-19 student relief programs

By ÎçÒ¹¿ì²¥ Media | May 13, 2020

The COVID-19 pandemic has impacted our world in more ways than one: physical health, mental health, economics, jobs, personal finances, and life as usual. In order to meet the needs of our campus community during this historic time, ÎçÒ¹¿ì²¥ Southern University established four areas of financial assistance for residential and commuter students experiencing financial strain due to the far-reaching impacts of this crisis. 

CARES Act Student Grants 
Through the federal CARES (Coronavirus Aid, Relief, and Economic Security) Act, ÎçÒ¹¿ì²¥ received funds designed to assist students who experienced a financial hardship due to campus closure. These funds are designed to assist with eligible expenses under a student’s cost of attendance such as food, housing, course materials, technology, healthcare, and childcare. (See CARES Act Student Grant Policy as well as FAQs below for additional information.*) 

These funds will be distributed in two phases. First, all students who have an expected family contribution that corresponds with the maximum Pell Grant eligibility who were not fully online prior to the pandemic will receive an automatic grant in the near future. Eligible ÎçÒ¹¿ì²¥ students will receive notification via email to their BucMail account. 

The second phase will include a grant application process for students who did not receive sufficient funding to cover eligible expenses through phase one. ÎçÒ¹¿ì²¥ will begin accepting applications after the first phase is complete, and students will be notified of the application process at that time. 

Board Rebates 
A prorated credit will be given to currently registered residential students for the Spring 2020 semester.  The amount will be calculated based on actual food service costs eliminated from the date the student vacated the residence hall—in most cases, Monday, March 16, 2020. The amount of the rebate will vary based on the amount of financial aid received to cover room and board charges. There is no need to apply for these rebates as student accounts will be adjusted in the coming days. Recent graduates will receive a refund check for any credit balance. 

Room Rebates 
While students have incurred expenses as a result of moving off campus, ÎçÒ¹¿ì²¥ has and will also continue to experience significant loss of funding. However, ÎçÒ¹¿ì²¥ is dedicated to helping our students and will offer a partial room rebate to residential students for the Spring 2020 semester. The amount of these rebates will vary based on financial aid awards and other factors. The room rebates will be adjusted onto individual student accounts in the near future, and graduates will receive a refund check, so there is no need to apply.  

COVID-19 Student Emergency Care FundÌý
The COVID-19 student emergency care fund was implemented to provide additional assistance to those students. This fund will be used for students who demonstrate financial needs for food, housing, medicine, and other needs the student care committee deems appropriate. This is not for tuition. Personnel from student life, spiritual life and development departments head upÌýthe Student Care Committee and will evaluate all needs. Please note that this fund, which was developed through the generosity ofÌýuniversity donors, is NOT the same as theÌýfederally fundedÌýCARES Act Student Grants.ÌýFor more information and to apply, go to .ÌýAnyone who is interested in donating to the fund may donate online atÌýcharlestonsouthern.edu/covid-care-gift.

*Review CARES Act Disclosures here.


Frequently Asked Questions

CARES Act Student Grant Program

Through the federal CARES (Coronavirus Aid, Relief, and Economic Security) Act, ÎçÒ¹¿ì²¥ Southern University received funding to assist students who experienced a financial hardship related to the campus closing and moving all classes and services to an online format. These funds are designed to assist with expenses related to the disruption of campus operations due to coronavirus (including eligible expenses under a student’s cost of attendance such as food, housing, course materials, technology, healthcare, andÌýchildcare).Ìý

If you are a currently registered spring semester student who did not attend online courses exclusively and who was eligible to receive a Pell grant, you will automatically receive a disbursement of these funds.ÌýÌýÌý

Yes – if you are eligible to receive an automatic disbursement,Ìýyou will receive an email to yourÌýBucMailÌýaccount with this notification.Ìý

Students who did not receive an automatic disbursement may still be eligible to receive a grant from these funds through an application process.ÌýÌýÌý

After automatic disbursements are completed, students who have a documented financial hardship due to the campus closureÌýnot covered by theÌýautomatic disbursement are encouraged to applyÌýfor these funds. A notification will be sent byÌýBucMailÌýwith directionsÌýforÌýapplyingÌýonce available.ÌýOnce your application is received, you may be asked to provide documentation to support your request.ÌýPlease check yourÌýBucMailÌýaccount regularly.Ìý

Per federal requirements, students enrolled in exclusively online courses are not eligible to receive these funds.Ìý

Per federal requirements, only U.S. citizens are eligible to receive these funds. However, you may apply for assistance through the COVID-19 Student EmergencyÌýFundÌýprogram, a fund established through donations prior to the passage of theÌý.ÌýMore info on this program is located at thisÌýlink.

No, this is not a loan. The funds are given to students in need, to use as they see fit.Ìý

No, these funds are exempt from the maximum financial aid amount students may receive.ÌýÌý

The funds are allocated based on expenses such as food, housing, technology needs, childcare expenses, medical expenses and other expenses resulting from the campus disruption. Once received, students may choose how they wish to spend the money.ÌýÌýÌý

TheÌýuniversity cannot directly apply these funds to your account. If you wish to make a payment on your account, you can do so at any time by logging into yourÌýÌýportal.ÌýÌý

The amounts may vary based on family income, household size, the number of credits a student is currently registered for and the way in which a student was affected by the campus closure. The maximum amount a student may receive from allÌýCOVID-19ÌýStudentÌýReliefÌýprograms administered by theÌýuniversity is $2,500.ÌýÌý

To receive your grant as quickly as possible, be sure to sign up forÌýeRefundÌývia theÌýÌýportal.ÌýÌýÌý

Currently theÌýuniversity is accepting applications for spring and summer semesters only. Students may only apply once. If funds remain available for future semesters,ÌýtheÌýuniversity will reopen the application. Students may apply once per semester.ÌýÌý

There is no deadline; however, funds are limited. The sooner students apply the more likely they are to receive funds.ÌýIn general, please allow 10 business days for processing after the application is submitted.Ìý

No. The grant cannot replace lost wages. However, if you are not able to meet expenses related to food, housing/rent, technology expenses, travel expenses, etc.,Ìýdue to the campus disruption caused by the Coronavirus, you may apply for a grant.Ìý

No, the funds are not intended for this purpose. However, please contact the Financial Aid Office (financialaid@csuniv.edu) so that we can reconsider your financial aid application to determine if you might qualify for other types of financial assistance.Ìý

Some examples includeÌýbut are not limited to:ÌýÌý

  • Expenses to purchase hardware or software to participate in online classes.
  • Expenses related to obtaining reliable Internet andÌýwifiÌýaccess to participate in online classes.Ìý
  • Expenses related to tutoring or course assistance to improve your experience and performance in online coursework.

An example includes but is not limited to:ÌýÌý

  • Additional travel expenses due to the disruption caused by the Coronavirus. For example, the purchase of a plane ticket to return home early from a Spring 2020 study abroad experience.

Room & Board Rebates

Room and boardÌýrebatesÌýwill be applied first to any outstanding balance on a student account. If a credit balance results following theÌýroom andÌýboardÌýrebates,Ìýstudents may choose to receive a refund or leave the funds on their account to beÌýapplied to expenses in a future term.Ìý

We are workingÌýdiligentlyÌýto process these as quickly as possibleÌýwith the goal of issuing all rebates by May 29. Please be sure to check yourÌýBucMailÌýaccount for an email communication regarding your rebates.Ìý

Yes.ÌýRebatesÌýwill be available toward any charges incurred in the next term in which a student enrolls.ÌýThey do not have to apply to futureÌýroom and boardÌýcharges.ÌýMake sure to contact the Financial Aid OfficeÌýatÌýfinancialaid@csuniv.eduÌýto update housing changes as it can affect your financial aid.ÌýÌý

Yes. Please sign intoÌýMyÎçÒ¹¿ì²¥Ìýand complete the Room and Board Rebate Form to indicate your preference for anÌýeRefundÌýor to have the funds applied to your future charges.ÌýÌý

The federal government is offering various relief opportunities for federal student loans, including suspending interest and payments. Please visitÌýÌýor contact the servicer of your student loanÌýfor further information.ÌýÌýÌý

Yes. If you wish to apply your credit toward fall 2020 graduate charges, pleaseÌýsign intoÌýMyÎçÒ¹¿ì²¥Ìýand complete the Room and Board Rebate Form to indicate your preference to have the funds applied to your future charges.Ìý

No.ÌýTheÌýboard rebateÌýwill beÌýbased on the remaining weeks in the term after the student’s departure from campus.Ìý

Yes.ÌýAs is the case in all major semesters, any commuter dining dollars remaining at the end of the term will be applied back to the student’s account.ÌýIf a credit balance of greater than $75 results, a refund check will be automatically issued after the end of the term. If a credit balance of $75 or less results, you may request a refund check be processed by contactingÌýstudentaccounts@csuniv.edu.Ìý

StudentsÌýwho have been granted an exceptionÌýto stay in campus housing for the remainder of the semester will not receive theÌýboard rebate. Students who didÌýnot return to live in campus housing following the extended spring break will receive theÌýboardÌýrebateÌýregardless of their move-out date.Ìý

We understand that you want to know what your balance will be. If you want help determining your remaining charges, please contact theÌýStudent Accounts Office atÌýstudentaccounts@csuniv.edu.ÌýÌý

Absolutely. We understand these are uncertain times and that many students and families may find it difficult to pay their student account right now. Please pay what you can as you are able. We are waiving late feesÌýon payment plansÌýthroughÌýJulyÌýto assist families with flexible payment needs.ÌýAny outstanding balance will need to be paid by August 1, 2020. Please contact theÌýStudent Accounts Office atÌýstudentaccounts@csuniv.eduÌýif you have any questions.Ìý


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