{"id":37265,"date":"2019-07-08T14:02:59","date_gmt":"2019-07-08T18:02:59","guid":{"rendered":"https:\/\/www.charlestonsouthern.edu\/?page_id=37265"},"modified":"2024-03-12T10:18:36","modified_gmt":"2024-03-12T14:18:36","slug":"student-accounts","status":"publish","type":"page","link":"https:\/\/www.charlestonsouthern.edu\/current-students\/student-accounts\/","title":{"rendered":"Student Accounts"},"content":{"rendered":"<style>.kb-row-layout-id37265_46172f-d5 > .kt-row-column-wrap{align-content:start;}:where(.kb-row-layout-id37265_46172f-d5 > .kt-row-column-wrap) > .wp-block-kadence-column{justify-content:start;}.kb-row-layout-id37265_46172f-d5 > .kt-row-column-wrap{column-gap:var(--global-kb-gap-md, 2rem);row-gap:var(--global-kb-gap-md, 2rem);max-width:1172px;margin-left:auto;margin-right:auto;padding-top:25px;padding-bottom:0px;grid-template-columns:minmax(0, calc(25% - ((var(--global-kb-gap-md, 2rem) * 1 )\/2))) minmax(0, calc(75% - ((var(--global-kb-gap-md, 2rem) * 1 )\/2)));}.kb-row-layout-id37265_46172f-d5 > .kt-row-layout-overlay{opacity:0.30;}@media all and (max-width: 1024px){.kb-row-layout-id37265_46172f-d5 > .kt-row-column-wrap{grid-template-columns:repeat(2, minmax(0, 1fr));}}@media all and (max-width: 767px){.kb-row-layout-id37265_46172f-d5 > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}<\/style><div class=\"kb-row-layout-wrap kb-row-layout-id37265_46172f-d5 alignnone wp-block-kadence-rowlayout\"><div class=\"kt-row-column-wrap kt-has-2-columns kt-row-layout-right-golden kt-tab-layout-inherit kt-mobile-layout-row kt-row-valign-top\">\n<style>.kadence-column37265_0a7224-ea > .kt-inside-inner-col,.kadence-column37265_0a7224-ea > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column37265_0a7224-ea > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column37265_0a7224-ea > .kt-inside-inner-col{flex-direction:column;}.kadence-column37265_0a7224-ea > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column37265_0a7224-ea > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column37265_0a7224-ea{position:relative;}@media all and (max-width: 1024px){.kadence-column37265_0a7224-ea > .kt-inside-inner-col{flex-direction:column;}}@media all and (max-width: 767px){.kadence-column37265_0a7224-ea > .kt-inside-inner-col{flex-direction:column;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column37265_0a7224-ea inner-column-1 sidebar-content\"><div class=\"kt-inside-inner-col\"><div id=\"block_cf016e1efe7802052ed30d6b99e7e53d\" class=\"buttons-block\"><div class=\"btns-l-border  \"><a href=\"https:\/\/www.charlestonsouthern.edu\/offices\/\" style=\"color:#000;\" >back to offices<\/a><\/div><\/div>\t\t\t <style type=\"text\/css\">\n\t\t\t\t#block_cf016e1efe7802052ed30d6b99e7e53d .btns-border a:before, .btns-l-border a:before {  background: #cecece !important; }\n\t\t\t<\/style>\n\t\t\t\t <style type=\"text\/css\">\n\t\t\t\t#block_cf016e1efe7802052ed30d6b99e7e53d .btns-background a:hover {  color:  !important ; }\n\t\t\t<\/style>\n\t\n\n\n<div style=\"height:43px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n<div class=\"contact img-left \"><h2>Contact<\/h2><div class=\"contact-img \"><\/div><div class=\"contact-content\"><h3>Student Accounts<\/h3><p><strong>Student Center West<\/strong><br>9200 University Blvd., ÎçÒ¹¿ì²¥, SC 29406<br><span>P<\/span>843-863-8058 | Toll-free 1-866-248-0445<br><span>E<\/span>studentaccounts@csuniv.edu<\/p><\/div><\/div><\/div><\/div>\n\n\n<style>.kadence-column37265_6de439-21 > .kt-inside-inner-col,.kadence-column37265_6de439-21 > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column37265_6de439-21 > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column37265_6de439-21 > .kt-inside-inner-col{flex-direction:column;}.kadence-column37265_6de439-21 > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column37265_6de439-21 > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column37265_6de439-21{position:relative;}@media all and (max-width: 1024px){.kadence-column37265_6de439-21 > .kt-inside-inner-col{flex-direction:column;}}@media all and (max-width: 767px){.kadence-column37265_6de439-21 > .kt-inside-inner-col{flex-direction:column;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column37265_6de439-21 inner-column-2\"><div class=\"kt-inside-inner-col\">\n<h1 class=\"wp-block-heading\">Virtual Meetings<\/h1>\n\n\n\n<p>Virtual meetings are now offered with the student accounts department from 8:30 a.m. to 1:30 p.m. Students can join from any location to get assistance with billing matters. If needed, parents can also join the meeting with the student. If the designated time doesn\u2019t work, students can email <a href=\"mailto:Rsmith@csuniv.edu\" target=\"_blank\" rel=\"noreferrer noopener\">Rsmith@csuniv.edu<\/a> for a specific time that would work with student&#8217;s schedule.<\/p>\n\n\n<div id=\"block_a27590505fd45531d0edc536ff0f9204\" class=\"buttons-block\"><div class=\"btns-background center-buttons \"><a href=\"https:\/\/apply.charlestonsouthern.edu\/portal\/studentaccounts\" style=\"color:#ffffff;background-color:#002855\" >SCHEDULE A VIRTUAL MEETING<\/a><\/div><\/div>\t\t\t <style type=\"text\/css\">\n\t\t\t\t#block_a27590505fd45531d0edc536ff0f9204 .btns-background a:hover {  color: #002855 !important ; }\n\t\t\t<\/style>\n\t\n\n<style>.wp-block-kadence-spacer.kt-block-spacer-37265_329b92-f6 .kt-block-spacer{height:60px;}.wp-block-kadence-spacer.kt-block-spacer-37265_329b92-f6 .kt-divider{border-top-width:1px;height:1px;border-top-color:#eee;width:80%;border-top-style:solid;}<\/style>\n<div class=\"wp-block-kadence-spacer aligncenter kt-block-spacer-37265_329b92-f6\"><div class=\"kt-block-spacer kt-block-spacer-halign-center\"><hr class=\"kt-divider\"\/><\/div><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">MyÎçÒ¹¿ì²¥ Guides: Important Information to Know!<\/h2>\n\n\n<div class=\"big-cap-exclude-this accordion normal-acc\"><dl><dt role=\"button\" tabindex=\"0\" aria-expanded=\"false\">View Account<\/dt><dd><div style=\"width: 1920px;\" class=\"wp-video\"><!--[if lt IE 9]><script>document.createElement('video');<\/script><![endif]-->\n<video class=\"wp-video-shortcode\" id=\"video-37265-1\" width=\"1920\" height=\"1080\" preload=\"metadata\" controls=\"controls\"><source type=\"video\/mp4\" src=\"https:\/\/www.charlestonsouthern.edu\/wp-content\/uploads\/Student-Accounts-View-Your-Account.mp4?_=1\" \/><a href=\"https:\/\/www.charlestonsouthern.edu\/wp-content\/uploads\/Student-Accounts-View-Your-Account.mp4\">https:\/\/www.charlestonsouthern.edu\/wp-content\/uploads\/Student-Accounts-View-Your-Account.mp4<\/a><\/video><\/div>\n<\/dd><\/dl><dl><dt role=\"button\" tabindex=\"0\" aria-expanded=\"false\">FERPA Waiver<\/dt><dd><div style=\"width: 1920px;\" class=\"wp-video\"><video class=\"wp-video-shortcode\" id=\"video-37265-2\" width=\"1920\" height=\"1080\" preload=\"metadata\" controls=\"controls\"><source type=\"video\/mp4\" src=\"https:\/\/www.charlestonsouthern.edu\/wp-content\/uploads\/1.mp4?_=2\" \/><a href=\"https:\/\/www.charlestonsouthern.edu\/wp-content\/uploads\/1.mp4\">https:\/\/www.charlestonsouthern.edu\/wp-content\/uploads\/1.mp4<\/a><\/video><\/div>\n<\/dd><\/dl><dl><dt role=\"button\" tabindex=\"0\" aria-expanded=\"false\">Payments<\/dt><dd><div style=\"width: 1920px;\" class=\"wp-video\"><video class=\"wp-video-shortcode\" id=\"video-37265-3\" width=\"1920\" height=\"1080\" preload=\"metadata\" controls=\"controls\"><source type=\"video\/mp4\" src=\"https:\/\/www.charlestonsouthern.edu\/wp-content\/uploads\/Student-Accounts-Payment.mp4?_=3\" \/><a href=\"https:\/\/www.charlestonsouthern.edu\/wp-content\/uploads\/Student-Accounts-Payment.mp4\">https:\/\/www.charlestonsouthern.edu\/wp-content\/uploads\/Student-Accounts-Payment.mp4<\/a><\/video><\/div>\n<\/dd><\/dl><dl><dt role=\"button\" tabindex=\"0\" aria-expanded=\"false\">eRefunds<\/dt><dd><div style=\"width: 1920px;\" class=\"wp-video\"><video class=\"wp-video-shortcode\" id=\"video-37265-4\" width=\"1920\" height=\"1080\" preload=\"metadata\" controls=\"controls\"><source type=\"video\/mp4\" src=\"https:\/\/www.charlestonsouthern.edu\/wp-content\/uploads\/3.mp4?_=4\" \/><a href=\"https:\/\/www.charlestonsouthern.edu\/wp-content\/uploads\/3.mp4\">https:\/\/www.charlestonsouthern.edu\/wp-content\/uploads\/3.mp4<\/a><\/video><\/div>\n<\/dd><\/dl><\/div>\n\n<style>.wp-block-kadence-spacer.kt-block-spacer-37265_96cef7-2a .kt-block-spacer{height:60px;}.wp-block-kadence-spacer.kt-block-spacer-37265_96cef7-2a .kt-divider{border-top-width:1px;height:1px;border-top-color:#eee;width:80%;border-top-style:solid;}<\/style>\n<div class=\"wp-block-kadence-spacer aligncenter kt-block-spacer-37265_96cef7-2a\"><div class=\"kt-block-spacer kt-block-spacer-halign-center\"><hr class=\"kt-divider\"\/><\/div><\/div>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Deposits, Refunds, and More!<\/h2>\n\n\n<div class=\"big-cap-exclude-this accordion normal-acc\"><dl><dt role=\"button\" tabindex=\"0\" aria-expanded=\"false\">Tax Information<\/dt><dd><ul>\n<li>1098-Ts are produced by an outside 3<sup>rd<\/sup>-party company \u2013 <strong>Heartland\/ECSI<\/strong> \u2013 and mailed by the 31<sup>st<\/sup> of January each year.<\/li>\n<li>They are mailed to the student\u2019s permanent address on file with the university.<\/li>\n<li>1098-Ts can also be accessed online: <a href=\"https:\/\/heartland.ecsi.net\/\" target=\"_blank\" rel=\"noopener\"><strong>https:\/\/heartland.ecsi.net\/<\/strong><\/a> and students will need:\n<ul>\n<li>First and Last Name<\/li>\n<li>Social Security Number<\/li>\n<li>Zip Code that appears on their 1098T form<\/li>\n<\/ul>\n<\/li>\n<li>If you have questions regarding your 1098-T please call:\u00a0<strong>Heartland ECSI at 1-866-428-1098.<\/strong><\/li>\n<\/ul>\n<ul>\n<li>The 1098-T is for informational purposes. ÎçÒ¹¿ì²¥ cannot provide tax advice or directions on how to utilize your 1098-T. If you have questions regarding whether you need to file this form, please contact your local tax preparer.<\/li>\n<\/ul>\n<\/dd><\/dl><dl><dt role=\"button\" tabindex=\"0\" aria-expanded=\"false\">Refund Information<\/dt><dd><div class=\"page\" title=\"Page 1\">\n<div class=\"layoutArea\">\n<div class=\"column\">\n<ul>\n<li>Refunds are anticipated to begin 3-5 weeks into each semester if a credit balance exists on the account.<\/li>\n<li>E-Refunds are issued first, so please sign up for e-Refunds.\n<ul>\n<li>Log into MyÎçÒ¹¿ì²¥<\/li>\n<li>Select the Student Tab across the top<\/li>\n<li>Select Payments, e-bills, e-refund, My Payment Plan link<\/li>\n<li>Select \u201cSign up for direct deposit refunds!\u201d in the middle of the page<\/li>\n<li>Follow prompts to complete enrollment<\/li>\n<\/ul>\n<\/li>\n<li>Refunds are processed in a random order, and your account will not become eligible for processing until a credit balance is created on your account.<\/li>\n<li>Through My Account History in MyÎçÒ¹¿ì²¥ you can see the details of your account.\n<ul>\n<li>Log into MyÎçÒ¹¿ì²¥<\/li>\n<li>Select the Student Tab across the top<\/li>\n<li>Select Financial from the left-hand menu<\/li>\n<li>Select My Account History<\/li>\n<li>If you have a zero balance \u2013 click on the balance for your detail<\/li>\n<li>A\/R refund should be the first transaction<\/li>\n<li>The transaction date associated with A\/R refund is when you should expect your refund. eRefunds may be credited to your bank account up to three days later depending on bank processing time.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<ul>\n<li>If you have a credit balance \u2013 negative balance \u2013 your account is eligible for a refund and it should be processed within 14 days.<\/li>\n<li>If you have a debit balance \u2013 positive balance \u2013 you currently have a balance with the university.\n<ul>\n<li>This balance needs to be paid out of pocket to clear any holds on your account or all your aid has not been posted to your account<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<ul>\n<li>Check your Financial Aid online to see if you are missing any documents.<\/li>\n<li>Once all your aid posts to your account, giving you a credit (negative) balance,\u00a0your account is eligible for a refund and it will be processed within 14 days.<\/li>\n<\/ul>\n<\/div>\n<\/div>\n<\/div>\n<\/dd><\/dl><dl><dt role=\"button\" tabindex=\"0\" aria-expanded=\"false\">Online Payments<\/dt><dd><p>Never wait in line or buy a stamp to make a payment again. With online payments, you and your family members have a faster way to pay your university charges and fees.<\/p>\n<p>It&#8217;s not only fast, it&#8217;s easy.<\/p>\n<ul>\n<li>Choose the payment method that best fits your needs<\/li>\n<li>Secure and easy-to-use website<\/li>\n<\/ul>\n<p>Pay anytime, anywhere and make lines and stamps a thing of the past. Get started here:<\/p>\n<p><strong>Online Payment info<\/strong><\/p>\n<ul>\n<li><strong>Payment is due by the first day of class.<\/strong><\/li>\n<li>Submit Payment through your MyÎçÒ¹¿ì²¥ account:\n<ul>\n<li>Select Student Tab<\/li>\n<li>Select Payments, eBills, eRefund, MyPayment Plan<\/li>\n<li>Select Make a Payment<\/li>\n<li>Follow prompts to complete payment<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p><strong>MyPayment Plan<\/strong><\/p>\n<ul>\n<li><strong>Payment is due by the first day of class.<\/strong><\/li>\n<li>The convenient My Payment Plan is highly encourage for students who are unable to pay the balance by the first day of class.<\/li>\n<li>Payment plans are offered for all semesters of each academic year and must be set up each semester.<\/li>\n<li>The enrollment fee of $45\/semester is due at the time of enrollment.<\/li>\n<li>Payment plans do not accrue interest on the account and keep your account in good standing as long as payments are current.<\/li>\n<li>There is a 4- or 5-month plan available each semester (depending on the start date).\n<ul>\n<li>PLEASE NOTE: Payment plan does not override any due date for student graduation, including balance holds.\u00a0 Check with the registrar\u2019s office to determine when account balances must be cleared as the date may be BEFORE the last payment plan due date.<\/li>\n<\/ul>\n<\/li>\n<li>All payment plan balances are due by the end of the semester you are enrolled and cannot be rolled into the next semester.<\/li>\n<li>Payment plans are not available after October 15 for fall, March 15 for spring, or July 1 for summer.<\/li>\n<li>All payments are due the first of each month, with a $30 late fee assessed after the fifth.<\/li>\n<li>Balances are imported directly from your student account and cannot be adjusted by the user.\u00a0Changes in financial aid or charges will adjust your payment plan balance and payments automatically.<\/li>\n<li>Work-study awards cannot be deducted from payment plan balances up-front, but instead will reduce your balance as your paychecks are applied to your account.\u00a0 Work-study students must submit the enrollment form to have checks applied to the account.<\/li>\n<li>Payment plan enrollment does not override balance holds for transcripts.\u00a0 Balances must be paid in full in order to receive a transcript.<\/li>\n<\/ul>\n<p><strong>Set up payment plans<\/strong><\/p>\n<ul>\n<li>Students log into your \u00a0<a href=\"https:\/\/portal.csuniv.edu\/ics\/\">MyÎçÒ¹¿ì²¥<\/a>\u00a0 account, select the Student Tab across the top.<\/li>\n<li>Select Select Payments, eBills, eRefund, MyPayment Plan.<\/li>\n<li>Select view payment plan options.<\/li>\n<li>Select appropriate payment plan and follow prompts to complete enrollment.<\/li>\n<li>Parents log in through the \u201cGo to Higher One\u201d link on the Student page in MyÎçÒ¹¿ì²¥.<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p><strong>Making a monthly payment plan payment<\/strong><\/p>\n<ul>\n<li>Log into your account (through\u00a0<a href=\"https:\/\/portal.csuniv.edu\/ics\/\">MyÎçÒ¹¿ì²¥<\/a>\u00a0or Parent Login).<\/li>\n<li>Select Payments, ebills, eRefund, MyPayment Plan.<\/li>\n<li>Select Make a Payment.<\/li>\n<li>Use the My Payment Plan (MPP) option. This will credit your plan accurately and prevent late fees from applying. Payments made outside of this will not apply to your payment plan.<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p><strong>Know someone who want to help you pay?<\/strong><\/p>\n<ul>\n<li>Log into your MyÎçÒ¹¿ì²¥ account.<\/li>\n<li>Select Student tab.<\/li>\n<\/ul>\n<ul>\n<li>Select Payments, ebills, eRefund, MyPayment Plan.<\/li>\n<\/ul>\n<ul>\n<li>Select send a payer invitation and follow steps to allow someone access to your account.<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p><strong>EBills<\/strong><\/p>\n<ul>\n<li>Electronic billing is the easy way to keep track of your bills. ÎçÒ¹¿ì²¥ will notify you by email that a bill is available online.<\/li>\n<li>To access your ebill:\n<ul>\n<li>Log into your MyÎçÒ¹¿ì²¥ account.<\/li>\n<li>Select Student tab.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li>Select Payments, ebills, eRefund, MyPayment Plan.<\/li>\n<li>Select Statements.<\/li>\n<li>Select \u201cView\u201d by the newest eBill.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p><strong>eRefund Signup<\/strong><\/p>\n<ul>\n<li>ÎçÒ¹¿ì²¥ utilizes eRefunds for processing refunds to students. Sign up early to ensure your refund is issued as soon as your money becomes available.<\/li>\n<li>ERefunds are processed first and are the fastest way to receive your refund.<\/li>\n<\/ul>\n<p><strong><a class=\"btn btnAccent1\" href=\"https:\/\/commerce.cashnet.com\/csunivpay\">PAY ONLINE<\/a><\/strong><\/p>\n<\/dd><\/dl><dl><dt role=\"button\" tabindex=\"0\" aria-expanded=\"false\">Tuition Appeals<\/dt><dd><p><strong>Tuition Appeal<\/strong><\/p>\n<p>Understanding that extraordinary circumstances arise on rare occasions, which may preclude a student from completing an academic term or course. ÎçÒ¹¿ì²¥ offers insurance through <a href=\"https:\/\/gradguard.com\">GradGuard<\/a>. It is encouraged to enroll each semester to protect your educational financial investment. The university offers tuition appeals only. There is a Tuition Appeals Committee to evaluate appeals. This committee may waive the refund rules as stated in the catalog, and or adjust tuition charges. Appeals for room &amp; board, books, fees and dining dollars are not eligible. All tuition appeal evaluations are on a case-by-case basis. The committee meets once a month and will review appeals received five business days prior to the meeting. Appeals received within four business days, or less, reviews on the next month\u2019s meeting. Appeal decisions are final and mailed to the student. To process an appeal, visit <a href=\"https:\/\/my.csuniv.edu\/ICS\/\">MyÎçÒ¹¿ì²¥<\/a>.<\/p>\n<p><strong>To be eligible for consideration, applicants must complete each of the steps as indicated below:<\/strong><\/p>\n<ul>\n<li>Officially withdraw from all classes which you are appealing.\u00a0This process is completed online through your <a href=\"https:\/\/portal.csuniv.edu\/ics\/\" target=\"_blank\" rel=\"noopener\">MyÎçÒ¹¿ì²¥<\/a> account.<\/li>\n<li>Complete a Tuition Appeal form and return to the Student Accounts office along with any other required supporting documentation, as outlined in the guidelines.<\/li>\n<\/ul>\n<p><strong>Rules:<\/strong><\/p>\n<p>In some appeal situations a balance is created from a previously distributed refund check or book charges or other nonreimbursable item.\u00a0If a balance is created, it must be paid in full prior to registering for future semesters or receiving a transcript.<\/p>\n<p>&nbsp;<\/p>\n<hr \/>\n<h2><strong>Petition Guidelines<\/strong><\/h2>\n<p><strong>Reason:<\/strong> Medical<\/p>\n<p><strong>Qualifications:<\/strong> Illness of the student, or immediate family member, of such severity or duration that completion of the semester is precluded.<\/p>\n<p><strong>Documentation Required:<\/strong><\/p>\n<ul>\n<li><a class=\"accentBlue\" title=\"Health Provider Form\" href=\"https:\/\/www.charlestonsouthern.edu\/wp-content\/uploads\/Health-Care-Provider-Verification-Form.pdf\" target=\"_blank\" rel=\"noopener\">Health Provider Verification Form<\/a><\/li>\n<li><a class=\"accentBlue\" title=\"Tuition Appeal Form\" href=\"https:\/\/www.charlestonsouthern.edu\/wp-content\/uploads\/2019\/07\/tuition-appeal-form.pdf\">Tuition Appeal Petition Form<\/a><\/li>\n<\/ul>\n<hr \/>\n<p><strong>Reason:<\/strong> Call to active U.S. military duty<\/p>\n<p><strong>Qualifications:<\/strong> Call to active military duty after the drop\/add day of the semester. (Refer to academic calendar for specific dates) <a title=\"Registrar\" href=\"https:\/\/www.charlestonsouthern.edu\/wp-content\/uploads\/2019\/08\/Policy-R-53.pdf\">Refer here for more information<\/a>.<\/p>\n<p><strong>Documentation Required:<\/strong> <a class=\"accentBlue\" title=\"Tuition Appeal Form\" href=\"https:\/\/www.charlestonsouthern.edu\/wp-content\/uploads\/2019\/07\/tuition-appeal-form.pdf\">Tuition Appeal Petition Form<\/a> (and Military orders showing the effective date of deployment)<\/p>\n<hr \/>\n<p><strong>Reason:<\/strong> Death<\/p>\n<p><strong>Qualifications:<\/strong> Death of the student or member of the immediate family (parent, spouse, child, sibling).<\/p>\n<p><strong>Documentation Required:<\/strong> <a title=\"Tuition Appeal Form\" href=\"https:\/\/www.charlestonsouthern.edu\/wp-content\/uploads\/2019\/07\/tuition-appeal-form.pdf\" target=\"_blank\" rel=\"noopener\">Tuition Appeal Petition Form<\/a> (and Death certificate, obituary notice or news clipping naming student as relative of the deceased)<\/p>\n<hr \/>\n<p><strong>Reason:<\/strong> University Error<\/p>\n<p><strong>Qualifications:<\/strong> Student incorrectly advised by official ÎçÒ¹¿ì²¥ representative<\/p>\n<p><strong>Documentation Required:<\/strong>\u00a0<a title=\"Tuition Appeal Form\" href=\"https:\/\/www.charlestonsouthern.edu\/wp-content\/uploads\/2019\/07\/tuition-appeal-form.pdf\" target=\"_blank\" rel=\"noopener\">Tuition Appeal Petition Form<\/a> (and a typed statement on official letterhead or email from the university department explaining how the university was in error)<\/p>\n<hr \/>\n<p><strong>Reason:<\/strong> Extraordinary Circumstances<\/p>\n<p><strong>Qualifications:<\/strong> Circumstances in which the student had no control over and no reason to expect prior to the drop\/add date for the semester. (Refer to academic calendar for specific dates.)<\/p>\n<p><strong>Documentation Required:<\/strong> <a title=\"Tuition Appeal Form\" href=\"https:\/\/www.charlestonsouthern.edu\/wp-content\/uploads\/2019\/07\/tuition-appeal-form.pdf\" target=\"_blank\" rel=\"noopener\">Tuition Appeal Petition Form<\/a>, and supporting documentation for circumstances (e.g., letter from employer that work hours changed, or notice of relocation, etc.)<\/p>\n<h2 style=\"font-weight: 400;\"><strong>GradGuard Tuition Insurance:<\/strong><\/h2>\n<p style=\"font-weight: 400;\">Another option is GradGuard Tuition Insurance.<\/p>\n<ul>\n<li>Each semester through the drop\/add period, insurance is offered as a means to protect the financial investment of attending the university.<\/li>\n<li>Coverage for serious injury or illness, chronic Illness and mental health conditions are included.<\/li>\n<li>Cost: 1.25% for every $10,000 of coverage, which translates to $125.<\/li>\n<\/ul>\n<\/dd><\/dl><dl><dt role=\"button\" tabindex=\"0\" aria-expanded=\"false\">eBill System<\/dt><dd><p>ÎçÒ¹¿ì²¥ has instituted a new system for students to receive their bills and refunds. These two services will now be available exclusively online. eBill is available on <a title=\"MyÎçÒ¹¿ì²¥\" href=\"https:\/\/portal.csuniv.edu\/ics\/\" target=\"_blank\" rel=\"noopener\">MyÎçÒ¹¿ì²¥<\/a>, the one-stop shop for students to view their Schedules, Financial Aid Online, Student Accounts Online, eBill, New Student Orientation, BucMail, Blackboard, etc.<\/p>\n<p><strong>To view eBill and sign up (Students):<\/strong><\/p>\n<ul>\n<li>Log into your MyÎçÒ¹¿ì²¥ account<\/li>\n<li>Select the Student tab<\/li>\n<li>Select Payments, ebills, erefunds, MyPayment Plan link<\/li>\n<li>Select Statements on the left side of page<\/li>\n<li>Click \u201cView\u201d next to the newest ebill.<\/li>\n<li>To allow someone access to your account, select the \u201cSend a payer invitation\u201d After clicking the Payments, ebills, erefunds, MyPayment Plan link on the student tab of MyÎçÒ¹¿ì²¥.\u00a0 Follow the prompts to complete.<\/li>\n<\/ul>\n<p>If you have trouble logging on or have any questions, please contact the student accounts office at \u00a0<a title=\"Student Accounts\" href=\"mailto:studentaccounts@csuniv.edu\">studentaccounts@csuniv.edu<\/a>\u00a0 or 843-863-8058 or toll free at 1-866-248-0445.<\/p>\n<\/dd><\/dl><\/div>\n\n<style>.wp-block-kadence-spacer.kt-block-spacer-37265_fd2e2f-4c .kt-block-spacer{height:60px;}.wp-block-kadence-spacer.kt-block-spacer-37265_fd2e2f-4c .kt-divider{border-top-width:1px;height:1px;border-top-color:#eee;width:80%;border-top-style:solid;}<\/style>\n<div class=\"wp-block-kadence-spacer aligncenter kt-block-spacer-37265_fd2e2f-4c\"><div class=\"kt-block-spacer kt-block-spacer-halign-center\"><hr class=\"kt-divider\"\/><\/div><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Understanding your ÎçÒ¹¿ì²¥ billing statement<\/h2>\n\n\n<div class=\"big-cap-exclude-this accordion basic-acc\"><dl><dt role=\"button\" tabindex=\"0\" aria-expanded=\"false\">First billing statement<\/dt><dd><div class=\"page\" title=\"Page 1\">\n<div class=\"layoutArea\">\n<div class=\"column\">\n<p>Your first billing statement of each semester shows the expected charges for the upcoming semester. This is based on your current registration at the time of the statement and includes tuition and lab fees, if you are enrolled for a lab class. It also includes room and board charges, if you live on-campus. Your billing statement also lists your financial aid for the semester that will be applied to the above charges. Please note that your billing statement only covers one semester. You will receive a billing statement for the following semester before the start of that semester. **If your enrollment changes before the Drop\/Add Period, your charges and financial aid may be adjusted accordingly. Subsequent billing statements produced after the Drop\/Add Period will include actual charges and financial aid.<\/p>\n<p>If you will owe a balance after your financial aid is applied, your balance will need to be paid by the first day of classes (please refer to the academic calendar for the specific date).<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/dd><\/dl><dl><dt role=\"button\" tabindex=\"0\" aria-expanded=\"false\">College Work-Study Program<\/dt><dd><div class=\"page\" title=\"Page 1\">\n<div class=\"layoutArea\">\n<div class=\"column\">\n<p>If you have been awarded Federal College Work-Study, you will not see the funds listed on your first billing statement. However, you may choose to have the funds applied to your account on a monthly basis as you work the required hours during the semester. If you are awarded CWSP, expect to earn approximately $940 per semester (after taxes) if you work all of the hours for which you are expected. If you would like your CWSP funds to be applied directly to your account, you must complete the release form from the ÎçÒ¹¿ì²¥ Student Employment Office. If you so choose, these earnings will be reflected on your subsequent billing statements as they are paid.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/dd><\/dl><dl><dt role=\"button\" tabindex=\"0\" aria-expanded=\"false\">Stafford Loans<\/dt><dd><div class=\"page\" title=\"Page 1\">\n<div class=\"layoutArea\">\n<div class=\"column\">\n<p>If you have been awarded a Subsidized Stafford Loan or an Unsubsidized Stafford Loan, the loan will be listed on your first billing statement as a tentative item. However, if you have not completed the required entrance counseling or have not signed your master promissory note, the loan will not be disbursed to your account until you do so.<\/p>\n<p><strong>Stafford Loan Entrance Counseling<\/strong>: http:\/\/mapping-your-future.org<\/p>\n<p><strong>Stafford Loan Master Promissory Note<\/strong> from your Lender<\/p>\n<p>Subsequent billing statements will reflect actual receipt of loan funds from your chosen Lender as they occur.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/dd><\/dl><dl><dt role=\"button\" tabindex=\"0\" aria-expanded=\"false\">Alternative Loans<\/dt><dd><div class=\"page\" title=\"Page 1\">\n<div class=\"layoutArea\">\n<div class=\"column\">\n<p>Any approved alternative loans for which you have been approved will not be listed on your first billing statement. If your alternative loan has been added to your awards as shown at https:\/\/financialaid.csuniv.edu\/netparnerstudent, calculate the loan amount into your financial aid. Your loan will be applied to your account upon receipt of these funds from your Lender and will be shown on your billing statement at that time.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/dd><\/dl><dl><dt role=\"button\" tabindex=\"0\" aria-expanded=\"false\">Perkins Loans<\/dt><dd><div class=\"page\" title=\"Page 1\">\n<div class=\"layoutArea\">\n<div class=\"column\">\n<p>If you have been awarded a Perkins Loan, the loan will be listed on your first billing statement as a tentative item. However, if you have not completed the required entrance counseling or have not signed your master promissory note, the loan will not be applied to your account until you do so.<\/p>\n<p>Perkins Loan Entrance Counseling: www.ecsi.net\/promW8<br \/>\nSubsequent billing statements will reflect actual receipt of loan funds from the Perkins program as they occur.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/dd><\/dl><dl><dt role=\"button\" tabindex=\"0\" aria-expanded=\"false\">No Financial Aid Listed<\/dt><dd><div class=\"page\" title=\"Page 1\">\n<div class=\"layoutArea\">\n<div class=\"column\">\n<p>If no financial aid is listed on your billing statement, please check ÎçÒ¹¿ì²¥ Financial Aid online to make sure your financial aid file is complete.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/dd><\/dl><dl><dt role=\"button\" tabindex=\"0\" aria-expanded=\"false\">Additional Documents Needed<\/dt><dd><div class=\"page\" title=\"Page 1\">\n<div class=\"layoutArea\">\n<div class=\"column\">\n<p>Even though your financial aid is listed on your first billing statement, your aid may not disburse if you need to submit additional required documentation.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/dd><\/dl><dl><dt role=\"button\" tabindex=\"0\" aria-expanded=\"false\">Revisions to Your Award Letter<\/dt><dd><div class=\"page\" title=\"Page 1\">\n<div class=\"layoutArea\">\n<div class=\"column\">\n<p>Find out if your processed FAFSA has been received; if you&#8217;ve submitted all required documents; and best of all, your ÎçÒ¹¿ì²¥ financial aid award. Any updates or revisions to your awards can be viewed here as well. Use your ÎçÒ¹¿ì²¥ ID and PIN to access online at https:\/\/financialaid.csuniv.edu\/netpartnerstudent<\/p>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"page\" title=\"Page 2\">\n<div class=\"layoutArea\">\n<div class=\"page\" title=\"Page 2\">\n<div class=\"layoutArea\">\n<div class=\"column\">\n<p>If your financial aid is greater than your expected charges, you will be issued a refund check from the Student Accounts Office approximately two weeks after end of the Drop\/Add Period. Please view your account online at MyÎçÒ¹¿ì²¥ to determine when your refund check is available.<\/p>\n<p>Note: If you have a prior balance, you will need to make payment in full to the ÎçÒ¹¿ì²¥ Student Accounts Office prior to the start of the semester.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/dd><\/dl><dl><dt role=\"button\" tabindex=\"0\" aria-expanded=\"false\">Other Payment Options<\/dt><dd><div class=\"page\" title=\"Page 2\">\n<div class=\"layoutArea\">\n<div class=\"column\">\n<p>There are several options to cover any remaining balance including the\u00a0My Payment Plan, alternative loans, or a payment on your account.<\/p>\n<p>Enrolling in My Payment Plan allows you to divide the balance owed (if any) into 4 or 5 monthly installments. For more information, visit the Online Payments, E-bills and Erefund tab on the Student Accounts page or contact ÎçÒ¹¿ì²¥ Student Accounts Office via email or phone. An enrollment fee is required for each semester. Please note that this is the only monthly payment plan that is accepted by the university.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/dd><\/dl><dl><dt role=\"button\" tabindex=\"0\" aria-expanded=\"false\">Questions?<\/dt><dd><div class=\"page\" title=\"Page 2\">\n<div class=\"layoutArea\">\n<div class=\"column\">\n<p><strong>For Questions Regarding Your Student Account:<\/strong><\/p>\n<\/div>\n<\/div>\n<div class=\"layoutArea\">\n<div class=\"column\">\n<p>Check on My Student Account at MyÎçÒ¹¿ì²¥ at www.charlestonsouthern.edu student.accounts@csuniv.edu<\/p>\n<\/div>\n<div class=\"column\">\n<p>843-863-8058 or toll-free at 866-248-0445<\/p>\n<\/div>\n<\/div>\n<div class=\"layoutArea\">\n<div class=\"column\">\n<p><strong>For Questions Regarding Your Financial Aid:<\/strong><\/p>\n<\/div>\n<\/div>\n<div class=\"layoutArea\">\n<div class=\"column\">\n<p>Check ÎçÒ¹¿ì²¥ Financial Aid Online at https:\/\/financialaid.csuniv.edu\/netpartnerstudent www.financialaid@csuniv.edu.<\/p>\n<\/div>\n<div class=\"column\">\n<p>843-863-7050 or toll-free at 800-947-7474<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/dd><\/dl><\/div>\n\n<style>.wp-block-kadence-spacer.kt-block-spacer-37265_2662f0-91 .kt-block-spacer{height:60px;}.wp-block-kadence-spacer.kt-block-spacer-37265_2662f0-91 .kt-divider{border-top-width:1px;height:1px;border-top-color:#eee;width:80%;border-top-style:solid;}<\/style>\n<div class=\"wp-block-kadence-spacer aligncenter kt-block-spacer-37265_2662f0-91\"><div class=\"kt-block-spacer kt-block-spacer-halign-center\"><hr class=\"kt-divider\"\/><\/div><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">FAQs<\/h2>\n\n\n<div class=\"big-cap-exclude-this accordion basic-acc\"><dl><dt role=\"button\" tabindex=\"0\" aria-expanded=\"false\">Contact and Hours<\/dt><dd><p><strong>What is the number to the Student Accounts Office?<\/strong><\/p>\n<p>Our toll free number is 1-866-248-0445 or 843-863-8058.<\/p>\n<p>Office hours: Monday &#8211; Friday 8 a.m.- 5 p.m.<\/p>\n<p><strong>What are the hours for the cashier window?<\/strong><\/p>\n<p>Cashier&#8217;s Window: Monday &#8211; Friday 8 a.m. &#8211; 4 p.m.<\/p>\n<p>The Cashier&#8217;s window is located in the Student Center, view our <a title=\"Campus Map\" href=\"https:\/\/www.charlestonsouthern.edu\/about\/map\/\" target=\"_blank\" rel=\"noopener\">campus map<\/a> for details.<\/p>\n<\/dd><\/dl><dl><dt role=\"button\" tabindex=\"0\" aria-expanded=\"false\">What other options are available to pay my balance?<\/dt><dd><p>Based on my recent financial aid award letter, it appears that my total costs for the upcoming academic year will not be completely covered by my financial aid award.<\/p>\n<p>There are alternative funding sources for students to consider.<\/p>\n<p><strong>Enroll in My Payment Plan:<\/strong>\u00a0<a href=\"https:\/\/commerce.cashnet.com\/csunivpay\" target=\"_blank\" rel=\"noopener\">Login here online<\/a> or<\/p>\n<p><strong>Set up payment plans<\/strong><\/p>\n<ul>\n<li>Students log into your \u00a0<a href=\"https:\/\/portal.csuniv.edu\/ics\/\" target=\"_blank\" rel=\"noopener\">MyÎçÒ¹¿ì²¥<\/a> account, select the Student Tab across the top.<\/li>\n<li>Select Select Payments, eBills, eRefund, MyPayment Plan.<\/li>\n<li>Select view payment plan options.<\/li>\n<li>Select appropriate payment plan and follow prompts to complete enrollment.<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p><strong>Making a monthly payment plan payment<\/strong><\/p>\n<ul>\n<li>Log into your account (through\u00a0<a href=\"https:\/\/portal.csuniv.edu\/ics\/\" target=\"_blank\" rel=\"noopener\">MyÎçÒ¹¿ì²¥<\/a>or Parent Login).<\/li>\n<li>Select Payments, ebills, eRefund, MyPayment Plan.<\/li>\n<li>Select Make a Payment.<\/li>\n<li>Use the My Payment Plan (MPP) option. This will credit your plan accurately and prevent late fees from applying. Payments made outside of this will not apply to your payment plan.<\/li>\n<\/ul>\n<p>You may also contact ÎçÒ¹¿ì²¥ Student Accounts via email at <a href=\"mailto:studentaccounts@csuniv.edu\">studentaccounts@csuniv.edu<\/a> or call toll-free 866-248-0445 or 843-863-8058.<\/p>\n<p>PLUS (Parent Loan for Undergraduate Students) is a loan in the parent\u2019s name. The PLUS has a variable interest rate. This loan goes into repayment 60 days after the loan is disbursed. The amount of repayment depends on the total borrowed. For example, minimum repayment on a $4,000 loan is $50 per month. There are no prepayment penalties. There is a loan application and approval process. If parents are determined to be ineligible for a PLUS Loan, students may be eligible to receive additional Unsubsidized Stafford Loan. The loan amount would be dependent on the student\u2019s academic class status. The PLUS Prequalification Form will determine your initial eligibility prior to completing the PLUS Master Promissory Note. Credit balances created due to a Parent Plus loan will be refunded according to the choice indicated on the application, either Borrower or Student.\u00a0 Refunds issued to the Borrower will be mailed.<\/p>\n<ul>\n<li>PLUS is offered through the S. C. Loan Corporation. Find out more information online at <a href=\"http:\/\/scstudentloan.org\" target=\"_blank\" rel=\"noopener\">scstudentloan.org.<\/a><\/li>\n<\/ul>\n<p><strong>Alternative Student Loans <\/strong><\/p>\n<p>Palmetto Assistance Loan (PAL) and\/or CitiAssist Loan are available to degree-seeking students who need additional funds to meet the Cost of Attendance. They are only awarded after the student has received a Stafford loan. Students applying for an alternative loan may borrow up to the total budget for the current academic year. These loans are in the student\u2019s name and approved based on the borrower\u2019s credit and work history. A co-signer may be required when applying for an alternative loan. The interest rates on these loans are variable and most of them go into repayment six months after graduation, withdrawal from ÎçÒ¹¿ì²¥, or when a student drops below half-time status.<\/p>\n<ul>\n<li>PAL is offered through S. C. Loan Corporation. Find out more information online at <a href=\"https:\/\/www.scstudentloan.org\/\" target=\"_blank\" rel=\"noopener\">scstudentloan.org<\/a>.<\/li>\n<li>CitiAssist is offered through CitiBank. Find out more information online at <a href=\"https:\/\/www.discover.com\/student-loans\/private.html\" target=\"_blank\" rel=\"noopener\">CitiAssist<\/a><\/li>\n<\/ul>\n<p>Once you have registered for classes, the Student Accounts Office also accepts payments online at <a href=\"https:\/\/www.charlestonsouthern.edu\">charlestonsouthern.edu<\/a>.<\/p>\n<\/dd><\/dl><dl><dt role=\"button\" tabindex=\"0\" aria-expanded=\"false\">Can I increase my Stafford Loan?<\/dt><dd><p>Students are automatically awarded to their maximum loan eligibility. Stafford loan eligibility is based on hours earned and the student&#8217;s classification as a freshman, sophomore, junior or senior. For more information on the maximum loan requirements, check the S. C. Loan Corporation web site at <a title=\"S.C. Loan Corporation\" href=\"https:\/\/www.scstudentloan.org\" target=\"_blank\" rel=\"noopener\">scstudentloan.org<\/a>.<\/p>\n<\/dd><\/dl><dl><dt role=\"button\" tabindex=\"0\" aria-expanded=\"false\">Can I increase my other loans (i.e., PLUS, PAL, Sallie Mae Signature, CitiAssist)?<\/dt><dd><p>Each lender has their maximum loan limits (not to exceed the student&#8217;s cost of attendance) and criteria for increasing loans. Students should contact their lender directly for more information.<\/p>\n<\/dd><\/dl><dl><dt role=\"button\" tabindex=\"0\" aria-expanded=\"false\">Why do the financial aid awards on my statement not match the financial aid award letter I received?<\/dt><dd><p>If you were awarded Federal College Work-Study (FCWS), this will not be listed in the financial aid awards on your statement. FCWS must be earned each month by working the required number of hours. This is taxable income; therefore, your net earning will be approximately 94% of your total award. Before you may begin your FCWS position, you are required to complete a Student Employment Contract, which you will receive at the Student Employment Office. You will be given an option to automatically apply your paycheck to your balance. If you choose this option and work your required hours, you may subtract 94% of the FCWS award from the balance shown on your statement. Otherwise, full payment of your remaining balance for the semester is required. Other financial aid awards may not be on your statement due to missing documents needed to complete your financial aid file. These documents are required to confirm your award and disburse the award to your student account. Follow-up letters for these missing documents are sent out bimonthly. It is important to submit this information no later than 30 days after the start of classes to prevent losing your award, if applicable.<\/p>\n<\/dd><\/dl><dl><dt role=\"button\" tabindex=\"0\" aria-expanded=\"false\">My loans just came through, and I have a credit balance. I need my refund check as soon as possible! When can I get it?<\/dt><dd><p>If you have a credit balance \u2013 negative balance \u2013 your account is eligible for a refund and it should be processed within 14 days.\u00a0 No refunds will be disbursed until a credit exists on your account. Even if you have been approved for a loan, a refund cannot be processed until we receive the funds from the loan corporation. The fastest way to receive a refund it to sign up for erefund which will deposit the funds directly into your account:<\/p>\n<ul>\n<li>Log into MyÎçÒ¹¿ì²¥<\/li>\n<li>Select the Student Tab across the top<\/li>\n<li>Select Payments, e-bills, e-refund, My Payment Plan link<\/li>\n<li>Select \u201cSign up for direct deposit refunds!\u201d in the middle of the page<\/li>\n<li>Follow prompts to complete enrollment<\/li>\n<\/ul>\n<\/dd><\/dl><dl><dt role=\"button\" tabindex=\"0\" aria-expanded=\"false\">How do I know when my refund is ready?<\/dt><dd><p>When your refund is being processed, your balance on MyÎçÒ¹¿ì²¥ (View-Pay my bill) will be zero.\u00a0Through My Account History in MyÎçÒ¹¿ì²¥ you can see the details of your account.<\/p>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li>Log into MyÎçÒ¹¿ì²¥<\/li>\n<li>Select the Student Tab across the top<\/li>\n<li>Select Financial from the left-hand menu<\/li>\n<li>Select My Account History<\/li>\n<li>If you have a zero balance \u2013 click on the balance for your detail<\/li>\n<li>A\/R refund should be the first transaction<\/li>\n<li>The transaction date associated with A\/R refund is when you should expect your refund. eRefunds may be credited to your bank account up to three days later depending on bank processing time.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li>To sign up for e-Refunds.\n<ul>\n<li>Log into MyÎçÒ¹¿ì²¥<\/li>\n<li>Select the Student Tab across the top<\/li>\n<li>Select Payments, e-bills, e-refund, My Payment Plan link<\/li>\n<li>Select \u201cSign up for direct deposit refunds!\u201d in the middle of the page<\/li>\n<li>Follow prompts to complete enrollment<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/dd><\/dl><dl><dt role=\"button\" tabindex=\"0\" aria-expanded=\"false\">I&#039;ve been approved for student loans for the entire academic year; can I go ahead and get a refund check for that entire amount now?<\/dt><dd><p>No, your loan money will be disbursed accordingly at the beginning of each term. No exceptions will be made.<\/p>\n<\/dd><\/dl><dl><dt role=\"button\" tabindex=\"0\" aria-expanded=\"false\">I am going to be a work-study student, why can&#039;t I get a refund now for that award?<\/dt><dd><p>Work-study students must work the required hours before receiving any refund check. The purpose of the work-study program is to help pay for your tuition. The majority of students automatically apply their work-study checks to their account. Your work-study wage is taxable. That means if you are awarded $1000.00 as a work-study award, after taxes are removed, your award will be around $940.00, please take this into consideration. Once you have worked your required hours and your work-study check produces a credit balance on your account, you may be eligible for a refund.<\/p>\n<\/dd><\/dl><dl><dt role=\"button\" tabindex=\"0\" aria-expanded=\"false\">Can I pay on my account without coming to the cashier window?<\/dt><dd><p>Yes, you can pay online 24 hours a day. We accept Visa, MasterCard and Discover. If you need assistance with completing online payments, please contact ÎçÒ¹¿ì²¥ Southern University\u2019s student accounts&#8217; office at\u00a01-866-248-0445 or 843-863-8058.\u00a0 To make a payment online:<\/p>\n<ul>\n<li>Log into your <a href=\"https:\/\/portal.csuniv.edu\/ics\/\" target=\"_blank\" rel=\"noopener\">MyÎçÒ¹¿ì²¥<\/a> account:\n<ul>\n<li>Select Student Tab<\/li>\n<li>Select Payments, eBills, eRefund, MyPayment Plan<\/li>\n<li>Select Make a Payment<\/li>\n<li>Follow prompts to complete payment<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/dd><\/dl><dl><dt role=\"button\" tabindex=\"0\" aria-expanded=\"false\">Can I get my refund early if I request it?<\/dt><dd><p>The Student Accounts office strives to process refunds as quickly as possible, and therefore special requests are not granted.<\/p>\n<\/dd><\/dl><dl><dt role=\"button\" tabindex=\"0\" aria-expanded=\"false\">I dropped a couple of classes and now I have a balance, how did that happen?<\/dt><dd><p>Your financial aid package is dependent on the amount of hours you are registered for. If you were awarded based on a full-time schedule and you drop down to six hours, you will no longer qualify for full-time financial aid. All awards, loans and charges will be adjusted if appropriate.<\/p>\n<\/dd><\/dl><dl><dt role=\"button\" tabindex=\"0\" aria-expanded=\"false\">When is payment due for my tuition?<\/dt><dd><p>All payments are due on the first day of class of each term. If you don&#8217;t know how much you owe, please go to the ÎçÒ¹¿ì²¥ Southern University website to view the current tuition charges for that term.<\/p>\n<\/dd><\/dl><dl><dt role=\"button\" tabindex=\"0\" aria-expanded=\"false\">Can I make monthly payments on my balance?<\/dt><dd><p>Yes, with My Payment Plan.<\/p>\n<ul>\n<li>The My Payment Plan allows you to pay off your balance in four or five monthly payments (payment options are based on the option you choose).<\/li>\n<li>Payment plans are offered for all semesters of each academic year.<\/li>\n<li>The enrollment fee of $45\/semester is due at the time of enrollment.<\/li>\n<li>Payment plans do not accrue interest on the account and keep your account in good standing as long as payments are current.<\/li>\n<li>All balances are due by the end of the semester and cannot be rolled into the next semester. If your Financial Aid is less than the amount of your charges, the payment plan will allow you to pay the remaining balance due in monthly payments.<\/li>\n<li>All payments are due the first of each month, with a $30 late fee assessed after the fifth.<\/li>\n<li>Balances are updated directly from your student account. Financial aid or charges will adjust your payment plan balance and payments automatically.<\/li>\n<li>Payment plans are not available after October 15 for fall, March 15 for spring, or July 1 for summer.<\/li>\n<li>Work-study awards cannot be deducted from payment plan balances up-front, but instead will reduce your balance as your paychecks are applied to your account.<\/li>\n<li>You can set up your payments to automatically draft from the payment method of your choice.<\/li>\n<\/ul>\n<p><strong>To Enroll in My Payment Plan<\/strong><\/p>\n<ul>\n<li>Log into your \u00a0<a href=\"https:\/\/portal.csuniv.edu\/ics\/\">MyÎçÒ¹¿ì²¥<\/a> account, select the Student Tab across the top.<\/li>\n<li>Select Select Payments, eBills, eRefund, MyPayment Plan.<\/li>\n<li>Select view payment plan options.<\/li>\n<li>Select appropriate payment plan and follow prompts to complete enrollment.<\/li>\n<\/ul>\n<p><strong>Making a monthly payment plan payment<\/strong><\/p>\n<ul>\n<li>Log into your account (through\u00a0<a href=\"https:\/\/portal.csuniv.edu\/ics\/\" target=\"_blank\" rel=\"noopener\">MyÎçÒ¹¿ì²¥<\/a>or Parent Login).<\/li>\n<li>Select Payments, ebills, eRefund, MyPayment Plan.<\/li>\n<li>Select Make a Payment.<\/li>\n<li>Use the My Payment Plan (MPP) option. This will credit your plan accurately and prevent late fees from applying. Payments made outside of this will not apply to your payment plan.<\/li>\n<\/ul>\n<\/dd><\/dl><\/div><\/div><\/div>\n\n<\/div><\/div>\n\n\n<div style=\"height:100px\" aria-hidden=\"true\" class=\"wp-block-spacer sidebar-mobile-limit\"><\/div>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Virtual Meetings Virtual meetings are now offered with the student accounts department from 8:30 a.m. to 1:30 p.m. Students can join from any location to get assistance with billing matters. If needed, parents can also join the meeting with the student. If the designated time doesn\u2019t work, students can email Rsmith@csuniv.edu for a specific time [&hellip;]<\/p>\n","protected":false},"author":75,"featured_media":16326,"parent":275,"menu_order":5,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"acf":[],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/www.charlestonsouthern.edu\/wp-json\/wp\/v2\/pages\/37265"}],"collection":[{"href":"https:\/\/www.charlestonsouthern.edu\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.charlestonsouthern.edu\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.charlestonsouthern.edu\/wp-json\/wp\/v2\/users\/75"}],"replies":[{"embeddable":true,"href":"https:\/\/www.charlestonsouthern.edu\/wp-json\/wp\/v2\/comments?post=37265"}],"version-history":[{"count":0,"href":"https:\/\/www.charlestonsouthern.edu\/wp-json\/wp\/v2\/pages\/37265\/revisions"}],"up":[{"embeddable":true,"href":"https:\/\/www.charlestonsouthern.edu\/wp-json\/wp\/v2\/pages\/275"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.charlestonsouthern.edu\/wp-json\/wp\/v2\/media\/16326"}],"wp:attachment":[{"href":"https:\/\/www.charlestonsouthern.edu\/wp-json\/wp\/v2\/media?parent=37265"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}